Return Policy
🔄 Helloworldbuy Return & Refund Policy
Last Updated: [Insert Date]
📦 30-Day Hassle-Free Returns
• Full Refunds: Unopened/unused items in original packaging
• Partial Refunds: Opened items with minor use (15% restocking fee)
• Non-Returnable: Software, earphones (hygiene reasons), and gift cards
Return Steps:
1️⃣ Email returns@helloworldbuy.com with:
Order number
Product issue (+ photos if damaged)
2️⃣ We’ll send a prepaid return label (UK only)
3️⃣ Refund processed within 5 business days after inspection
⚠️ Warranty Claims (12 Months)
Covers manufacturing defects for:
• Smartwatches
• Wireless chargers
• Other electronics
Process:
Contact our support team (+44 7446 431685)
Provide proof of purchase
We’ll repair/replace or issue store credit
🌍 International Returns
• Customer pays return shipping
• Refund excludes original shipping costs
• May incur customs fees (non-refundable)
⚡ Quick Policy FAQs
Q: How long for refunds to show in my account?
A: 3-10 business days (depends on your bank)
Q: What if my item arrives damaged?
A: Email photos within 48 hours for free replacement
Q: Can I exchange an item?
A: Yes! Request an exchange when initiating your return
📌 Full Policy Link: helloworldbuy.com/returns
Recommended Placement:
Footer Menu: "Returns Policy" link
Checkout Page: Brief summary with checkbox confirmation
Product Pages: "30-Day Returns" badge next to price